After 24 hours have elapsed, you’ll be logged back out and will need to re-enable two-factor authentication for your login. If you don’t have your backup codes, please reach out to your account admin to grant you a 24-hour pass into the account. Keep in mind that each backup code can only be used once. Q: What do I do if I’m locked out of Frame.io because I don’t have the device I use for two-factor authentication? A: You can enter one of the backup codes you received during the two-factor authentication setup by clicking on “Enter recovery code” in the Frame.io login flow. See Step 2 above to download one of the authenticator apps links for iPhone or Android. Popular authenticator apps include Google Authenticator, Authy, and 1Password. Users can choose between downloading the Microsoft Authenticator app a security key a verification code sent to your phone or secondary email address or Windows Hello, a biometric option. Office 365 accounts expect the use of Microsoft Authenticator for TOTPs. Like we have Microsoft Authenticator app and Google Authenticator App. The Bitwarden Authenticator is an alternative to dedicated authentication apps. Q: What is an authenticator app, and how do I get one? A: An authenticator app is an application that generates verification tokens for the apps you use that require two-factor authentication. Compare Microsoft 365 and 1Password based on features, pricing, verified reviews. How do I do that? A: At this time, we do not support per-user self-service 2FA management for Retail or Enterprise plans. Q: I’m an individual user who wants to enable two-factor authentication on my own.
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